As part of our commitment to comply with the local regulatory requirement, individual and corporate accounts are required to set a deposit limit that is calculated based on multiple factors such as your asset size and risk profile.
1. Log in to your account and click [
2. Click [ ? ] to view your total deposit limit and used amount.
3. All deposits to your accounts including crypto deposit and internal transfer will utilize your total deposit limit and count towards the used amount.
4. All transfers from your accounts will release your used amount until it reaches zero.
5. If the amount of your pending deposit exceeds the current deposit limit, it will not be automatically credited.
6. For higher limits, please submit a request at Help Center. WhaleFin HK will contact you to provide additional proof and once approved, we will notify you of updates to your deposit limit via email/sms.